Service/Assistance Dogs and Pet Dogs





What is the Difference Between Therapy, Assistance and Service Dogs

For hundreds of years, dogs have long been considered man’s best friend. Our relationships with canines have evolved over the years from serving humans in a myriad of tasks to be our loyal companions, even considered family. Dogs are highly intelligent, trainable and adaptable. Therefore, dogs have been chosen as the most popular animal to assist humans in an official capacity. No doubt, Assistance Dogs and Therapy dogs are both beneficial to the humans they help. However, a lot of confusion exists as to the differences between Therapy DogsAssistance Dogs, and Service Dogs.

What Sets Them Apart?

The most notable difference between therapy and assistance dogs is their classification under legislation. Assistance Dogs are considered a medical aid, specifically trained to assist a person with disabilities. They are given additional permissions and protections under the law than pet dogs. Therapy Dogs are pets, and while they may offer therapeutic support, are not considered a medical necessity. Therapy Dogs are not required to meet any legislated standards, while Assistance Dogs are required to meet behaviour and hygiene standards.

Therapy Dogs

Therapy Dogs are used in animal-assisted activities, providing therapy and education. They are usually handled by their owner and provide comfort and affection to people in long-term care, hospitals, retirement homes, schools, mental health institutions, and other stressful situations. A Therapy Dog can access places like schools, hospitals, and retirement homes for their visits, but do not have full access to public spaces under the law. Therapy Dogs are beneficial for boosting morale and have a positive psychological effect on the recipients.

Emotional Support Animals

Similar to a Therapy Dog is an Emotional Support Dog (abbreviated to ESA). An ESA may support a person through depression, anxiety or other medical conditions, but this does not mean that the animal is specifically trained to do so. Emotional Support Animals are not recognised under Australian law and therefore do not have the same public rights access an Assistance Dogwould.

Assistance Animals and Service Dogs

As their name suggests, Assistance Dogs are trained to assist a person with a disability to alleviate the effect of the disability, perform everyday activities, have increased mobility, and to be more independent. Traditionally, Assistance Dogs have predominately been recognised as a ‘guide dog’ for the blind, or people with a vision impairment. However, they can also aid those who require physical support for mobility or other functional tasks; are deaf or have hearing impairments; people who experience episodic or serious medical crisis; and people who experience psychiatric disorders.

Assistance Dogs are often referred to as ‘Service Dogs’, a term more commonly used in North America. They are a working animal, highly trained for disability support. They must pass a strict Public Access Test which is assessed by a qualified Canine Behaviourist. Assistance Animals have public access rights and are now protected by the Disability Discrimination Act 1992 (Australia).

Who Regulates the Law for Assistance Dogs in Australia?

In Australia, the Disability Discrimination Act 1992 (commonly referred to as theDDA), section 9 sets out the legal definition of an assistance animal like a dog or other animal that:

(a)is accredited under a State or Territory law to assist a person with a disability to alleviate the effects of disability; or
(b)is accredited by an animal training organisation prescribed in the regulations; or
(c)is trained to assist a person with a disability to alleviate the effect of the disability and meets standards of hygiene and behaviour that are appropriate for an animal in a public place.

This legislation only overrides other dog legislation in such a way that people are allowed access with these dogs when they would not normally be allowed. Handlers must not be treated any differently because they are accompanied by a dog.

Because variation among states and territories regarding accreditation and regulation of assistance animals exists, travel may pose additional confusions and challenges for handlers. It is advised that before you travel, you familiarize yourself with the regulations for the places you intend to travel to.

The Department of Agriculture requires that institutions for assistance dog training are members of the International Guide Dog Federation (IGDF) or Assistance Dogs International (ADI). Alternatively, the dog may be accredited under the law of an Australian State or Territory that provides for the accreditation of animals trained to assist a person with a disability. This means that an animal may be qualified as an assistance animal under the DDA if it has received relevant training, regardless of who has provided the training, and provided they meet the criteria.

What is the Best Resource for more Information on Accredited Programs?

The rules and regulations from each country are different, but with the help of two global leaders in providing accredited programs, you will be able to find local links and resources by visiting their websites.

Assistance Dogs International, Inc. (ADI) is a worldwide coalition of non-profit programs that train and place Assistance Dogs. Founded in 1986 from a group of seven small programs, ADI has become the leading authority in the Assistance Dog industry.



Public Awareness

While Assistance Dogs and Therapy Dogs help their human companions navigate life a little easier there are still many challenges for their handlers. The public needs to recognize that these animals are on the clock, working to aid their humans and must not be distracted. Assistance Dogs should not be petted (unless you have the express permission of the person handling the dog) but even this we discourage as the handler may feel obliged when they would much prefer to say 'no'. The dog is a medical necessity and their focus needs to be directed on their persons. Therapy Dogs that visit public institutions job is to socialize and serve as ambassadors, providing stress relief and comfort to those they meet during their visits. These dogs and handlers are happy to spend time with you. It is important to know the difference between an Assistance Dog and a Therapy Dog, but when in doubt admire from a distance.

One of the largest struggles for Assistance Dogs and their handlers has been the recent rise of improperly, poorly trained or unqualified dogs being passed off as Assistance Dogs. It appears some unscrupulous people feel that they can pass off their pet as a service dog as a way to take them wherever they go. This is not a privilege to use to take your pet with you and is reserved for those who require it. The internet has made purchasing fake vests and identification readily available. These dogs and their owners do a great disservice to the industry and put the public at risk. Many countries have large fines and even jail time for those convicted of faking Assistance Dogs. The legislation is in place to provide protection for access to those who legitimately the aid of a service dog.

TheInternational Guide Dog Federation(IGDF) is the industry-elected body responsible for the development, monitoring and evaluation of the standards applied within all IGDF-member organisations, and to which all Enquiring and Applicant organisations aspire, to ensure equity of high-quality service to guide dog users and handlers around the world.

Written by Katie Shannon for Friendly Dog Collars









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Pauline Gill & Peter Levett
Woodstock, NSW, Australia
Phone : MB: 0429399341
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